Based on the individual clients care schedules and carer availability, the system highlights when appointments need assigning and if there are any gaps in the schedule.
Carers are able to record the outcomes of appointments quickly using an internet enables smart phone. The system is simpler than sending a text and the results are available instantly online. Management are able to edit appointment details in cases of mistakes, but carers are not allowed to edit appointments once completed.
No need for carers to carry round sensitive client data, for example keysafe numbers.
Figures for invoicing, payroll and milage expenses can be extracted for use with accounting software.
If a carer is unable to attend an appoinement, quickly reassign it to another available carer. They will instantly have access to the previous appointment notes, history and contact numbers.
Real-time entering of appointment detail allows for instant response and quicker alerts if needed.
Mobile access to comprehensive data including customer details, appointment task details, previous appointment notes, and any special requirements.
In addition to providing access for management and carers, our Homecare Software also provideds an interface for client relatives to access appointment and scheduling information.
Clients, Managers and Carers all have access to different parts of the system. So Clients can only access their own data, carers can only see their appointments and managers can see everything!
At centre of the system is the client. This then leads to a Care Plan being established (schedule of visits). Mangement can then add in tasks to each visits for the carer to complete.
Increased visibility of carer activity and performance via GPS information.
Easy to use reporting provides management and clients with increased, real-time visibility. When did the carer turn up and leave? Were all the tasks carried out? How much are we invoicing this month? etc.